Privacy Policy
Effective Date: September 12, 2026
Last Updated: September 12, 2026
MARINE MOBILE LLC, doing business as MarineMobile (“MarineMobile,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit marinemobilellc.com, request an estimate, schedule services, or communicate with us.
1. Information We Collect
Information You Provide
Depending on your interaction with us, we may collect:
- Contact information: Your name, email address, telephone number, and preferred contact method.
- Service location information: Your address, ZIP code, marina, dock, storage facility, or other location where service is requested.
- Vessel information: Boat make, model, year, length, hull identification number, engine details, and information about its condition or service history.
- Service requests: Services requested, project descriptions, scheduling preferences, and information needed to prepare estimates or complete work.
- Photos and videos: Images or recordings you submit to help us assess your boat or project. Uploaded files may contain metadata, including location information.
- Communications: Messages, estimate requests, feedback, and correspondence with us.
- Transaction records: Estimates, invoices, payment status, and service records.
When payments are processed through a third-party payment provider, that provider handles payment credentials under its own privacy policy. Please do not send full payment-card details through our contact forms, email, or text messages.
Information Collected Automatically
Our website and hosting providers may collect technical information such as your IP address, browser type, device information, pages visited, referring website, and the date and time of your visit.
Our website also uses Meta Pixel, which may collect information about website visits and interactions as described in Section 5.
2. How We Use Information
We use personal information to:
- Respond to inquiries and prepare estimates.
- Assess service needs and confirm location access.
- Schedule, perform, and document marine services.
- Send appointment updates, estimates, invoices, and service communications.
- Process payments and maintain business records.
- Provide customer support and resolve concerns.
- Manage customer relationships through HubSpot CRM.
- Operate, secure, troubleshoot, and improve our website.
- Measure advertising performance.
- Send marketing communications where permitted and subject to your preferences.
- Meet legal obligations and protect our business, customers, and property.
3. How We Share Information
We do not sell your personal information. We do not share customer contact information with third parties for their own direct marketing.
We may disclose information in the following circumstances:
Service providers. We use providers, including HubSpot CRM, to manage customer inquiries, records, and communications. Website hosting, payment, and messaging providers may also process information as necessary to deliver their services.
Service coordination. We may provide information needed by technicians or contractors to complete your requested work.
Advertising measurement. Our website uses Meta Pixel, as described in Section 5.
Legal and professional purposes. We may disclose information to accountants, insurers, attorneys, or other professional advisers, or when required by law or reasonably necessary to address fraud or safety concerns or protect legal rights.
Business transactions. Information may be transferred as part of a merger, acquisition, restructuring, or sale, subject to applicable requirements.
Your authorization. We may disclose information when you request or authorize us to do so.
Mobile numbers, SMS opt-in information, and messaging consent are not shared with third parties or affiliates for marketing or promotional purposes. Providers that deliver our text messages may process the information necessary to provide that service.
4. Boat Photos, Videos, and Testimonials
Photos and videos submitted with a service request may be used to evaluate your project, prepare an estimate, and document service work.
Submitting photos for an estimate does not by itself authorize their public use in advertising.
We obtain permission before publishing customer-provided photos, identifiable project photos, or testimonials for promotional purposes. We avoid publishing private addresses, access instructions, vessel identification numbers, or other sensitive details.
To ask about promotional content featuring your vessel or testimonial, contact us using the details below.
5. Cookies, Meta Pixel, and HubSpot CRM
Our website uses cookies and similar technologies to support website functionality and measure advertising effectiveness.
Meta Pixel
We use Meta Pixel to measure actions taken on our website after people interact with our advertisements and to evaluate campaign performance.
Depending on its configuration, Meta Pixel may transmit information to Meta, including IP addresses, browser and device information, page visits, and website interactions. Meta may associate this information with your Meta account and use it under its own privacy policies.
Although we do not sell personal information for money, disclosures through advertising technologies may be considered “sharing” or a “sale” under certain privacy laws.
You can review Meta’s Privacy Policy and manage advertising preferences through your Meta account settings.
HubSpot CRM
We use HubSpot CRM to organize information you provide, manage estimate requests, maintain customer records, and support customer communications.
Information stored in HubSpot may include your contact details, vessel information, service requests, and communication history.
You can review HubSpot’s Privacy Policy.
Your Cookie Choices
You can manage cookies through your browser settings. Blocking cookies may affect some website features and may not prevent every tracking technology from operating.
You may also contact us with questions or requests concerning advertising-related processing.
6. Email, Phone, and Text Communications
We may contact you about inquiries, estimates, appointments, invoices, or services you request.
You can unsubscribe from promotional emails using the instructions included in the message or by contacting us.
If you opt in to text messages, we may send messages consistent with the purpose described when you enroll. Message frequency varies, and message and data rates may apply.
You may opt out of text messages using the instructions provided in the messages. You may also contact contact@marinemobilellc.com or 205-522-9101 for assistance or to request that text messages stop.
We do not share mobile numbers, SMS opt-in information, or messaging consent with third parties or affiliates for their marketing or promotional purposes. Messaging providers may process this information only as necessary to deliver the messaging service.
Consent to promotional text messages is not a condition of purchasing services. Providing a phone number or accepting this Privacy Policy does not by itself constitute consent to receive promotional texts.
7. Information Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including completing services, maintaining transaction records, handling disputes, and meeting legal, accounting, or insurance requirements.
Retention periods depend on the type of information, the purpose for which it was collected, and applicable requirements. Information may remain in backups for a limited period after deletion from active systems.
8. Information Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information.
No website, transmission method, or storage system is completely secure. Please avoid submitting unnecessary sensitive information. Coordinate dock codes, gate codes, or other access instructions directly with us when needed.
9. Your Choices and Privacy Requests
You may contact us to request access to, correction of, or deletion of personal information we hold about you.
Depending on your location and applicable law, you may have additional rights, including rights relating to copies of your information or opting out of certain processing.
We may need to verify your identity before fulfilling a request. Certain information may need to be retained to complete transactions, maintain required records, resolve disputes, or meet legal obligations.
To make a request, email contact@marinemobilellc.com or call 205-522-9101. We will respond as required by applicable law.
10. Third-Party Websites
Our website may link to third-party websites, social media platforms, payment services, or scheduling tools.
This policy applies to MarineMobile’s handling of information. Please review the privacy policies of third-party services you use.
11. Children’s Privacy
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child under 13 has provided personal information to us, contact us so we can take appropriate steps to remove it.
12. Changes to This Policy
We may update this Privacy Policy to reflect changes in our operations, website, or applicable requirements.
Updates will be posted on this page with a revised “Last Updated” date. We will provide additional notice where required by law.
13. Contact Us
For questions about this policy or to submit a privacy request, contact:
MARINE MOBILE LLC
704 Blackwell Dairy Road
Jasper, AL 35504
Email: contact@marinemobilellc.com
Phone: 205-522-9101
Website: https://marinemobilellc.com